TERMS AND CONDITIONS
Company Registration Number: 4386654
Registered Office: Grafton House, 81 Chorley Old Road, Bolton. BL1 3AJ
General
All contracts are made between the Customer and the relevant Hotel or Conference Venue, not with Pacific 7 Limited.
No variation or modification to the Terms and Conditions shall be valid unless evidenced in writing and signed by a duly authorised representative of Pacific 7 Limited.
This Agreement supersedes any prior agreement between the Client and the Hotelier or Conference Venue, written or oral.
Conference Booking Procedure
The following gives advice on the clients’ contractual obligations once confirming a conference venue booking in the UK or overseas.
After Pacific 7 Ltd has taken the clients booking requirements, the client will be provided with a short list of suitable venues to hold the clients conference, meeting or event.
Once the client has received the client’s short list of venues Pacific 7 Ltd will provide further information on the venues policies concerning cancellations and reduction in numbers.
When the venue is confirmed, Pacific 7 Ltd will forward all venue contracts to the Client. Pacific 7 will also prepare a confirmation form that is then forwarded to the venue with a copy to the client. The confirmation form will include details of all the rooms and services booked on behalf of the client.
Cancellation should be sent in writing to Pacific 7 and any charges resulting from the venue will be passed on to the client, subject to the venues terms and conditions as set out in the original contract.
Pacific 7 reserve the right to charge cancellation fees to cover any costs incurred in the respect of third party cancellation charges or services.
Hotel Bedroom Booking Procedure
To confirm the room or conference space the client must provide Pacific 7 with a credit card which will act as a guarantee to secure the booking.
The booking is only confirmed when the client receive a booking confirmation via email or fax.
If the client does NOT receive a booking confirmation then the contract has not been made. Please carefully check the details on the clients’ confirmation booking and all other documentation and inform us immediately of any errors. We do not accept liability for any errors not notified to us within 48 hours of the date of booking and it may not be possible to make corrections at a later stage.
Amendments and Cancellations
If the client wishes to amend the booking after it has been confirmed the client must contact Pacific 7 Limited. We will try to assist, but unfortunately cannot guarantee to meet such requests.
You may cancel the clients booking in accordance with the Hotel or Conference Venues terms and conditions. Please note that certain rates such as last minute, pre-paid or special offers are non-changeable and non-refundable once the booking has been confirmed. However; any restrictions will be advised prior to the booking being confirmed.
Privacy Policy
Your privacy is important to us and Pacific 7 Ltd make every effort to ensure that the clients privacy is respected at all times
Communications
Pacific 7 Ltd
Woodthorpe House
Chorley new Road
Bolton
BL1 4DH
E-mail: Please contact us in writing using our Contact Form
Telephone: UK +44 (0)1204 497707