Use of private information policy (GDPR)
Last updated: 29 Oct 2020
Pacific 7, Melrose House, 183 Chorley New Road, Bolton, BL1 4QZ
Summary:
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
Our policy covers
- Why we value your privacy
- How we collect information
- What information we hold
- Where we store your information
- What we use your information for
- Who’s responsible for your information at our company
- Who has access to information about you
- The steps we take to keep your information private
- How to complain
- Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our users. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number should you wish us to contact you.
Our website uses cookies to enhance your experience and provide us with anonymous statistics to improve our site. (see separate Cookie Policy for full details) We use Google Analytics to collect anonymous statistics.
What information we hold
- Our website forms generate emails to our mailbox. Form fields are Name, Telephone number, email address, and submitted messages you wish to communicate to us.
- Our website has a Secure Sockets Layer (SSL) installed which ensures an encrypted link between server (Website) and client (Browser)
Where we store your information
When you complete and submit any of our website forms submitted data will be held within our organisational computers and on our UK hosting partner mailbox servers.
What we use your information for
We occasionally use your contact information to communicate with you. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about your enquiry but if you tell us not to, we won’t get in touch again.
Who’s responsible for your information at our company
Anita Galea, our GDPR Data Controller, is responsible for the security of your information. You can contact them by email at anita[at]pacific7.co.uk or by phone on 01204 497707 if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job. All people with access have their own system logins.
We store information on our PCs email client (Microsoft Outlook) and on our UK hosting partner mail servers.
We also store your data within our database which is held on our private network. This database is backed up to the cloud.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it.
The computers we use are protected by a passcode access. These computers ask for authentication whenever they’re started or after 10 minutes of inactivity.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Anita Galea by email at Anita[at]pacific7.co.uk or by phone on 01204 497707. If you’re the letter writing type, send your envelope to The Data Controller, Pacific 7, Melrose House, 183 Chorley New Road, Bolton, BL1 4QZ.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
